FAQ

Logistical FAQ

Where are you located?
We are located 4.2 miles south of Purcellville on Route 690. There is a sign out front that says Tally Oaks Veterinary Service. The clinic is located in the big grey metal barn. Please feel free to park anywhere in front of the barn, or if you prefer, you can find a shady spot under a tree in the yard.

Physical address is: 19302 Silcott Springs Road, Purcellville, VA 20132. One word of caution, if using Map Quest or another directions app and you are coming from east of Leesburg. One of the suggested routes is to use Route 704; but this takes you over some dirt roads that can be rough. My advice would be to take the Route 7 West option instead.

What are your hours?
Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
Saturday Appointments Upon Request
Sunday Closed
How do I make an appointment?
Call our office during regular business hours at (540) 338-7081.

After hours you can leave a message on our answering machine and we will get back to you the following business day.

If you are an existing client and have signed into your Client Portal, you can now schedule an appointment online!

What types of pets do you see at Tally Oaks?
We provide care for dogs and cats. We can also provide care for goats, alpacas and horses if you bring them to our facility.
Do you make house calls?
Dr. Woerner does make house calls but only for euthanasias or under extreme circumstances when a pet cannot be moved safely or humanely.
What if my pet has an emergency?

During regular business hours, please call our clinic at (540) 338-7081. to allow us to make preparations for your arrival.

After hours emergencies can be handled by the following 24/7 emergency facilities:

Valley Vet Emergency Service
210 Costello Drive
Winchester, Virginia 22602
info@vverc.com
http://vverc.com
540-662-7811

The Life Centre–Animal Emergency Hospital and Referral Center
165 Fort Evans Road NE
Leesburg, VA 20176
www.tlcvets.com
703-777-5755

The Hope Center for Advanced Veterinary Medicine
416 Maple Avenue West
Vienna, VA 22180-4221
www.emergencyvetclinic.com
703-281-5121

Artemis Veterinary Emergency and Specialty Services
7951 Gainsford Ct Ste. #115
Bristow, VA 20136
www.artemisvess.com
703-722-9159

National Capital Poison Center
1-800-222-1222

24 hour ASPCA Pet Poison Hotline</strong
1-888-426-4435

https://www.aspca.org/pet-care/animal-poison-control

There is a $70 fee but it’s well worth it as they have the most up to date and complete information. The charge allows you to call as many times as needed for that incident without further charges and they consult with your veterinarian on your pet’s case for no additional charge

What are the basic fees for our services?
A one-time office fee of $50 is charged for any new clients regardless of how many pets they have. Our routine examination fee for any dog or cat or horse is $62; A non-routine examination fee of $90 is charged for any sick or injured pet. Puppies and kittens are special because they require so many visits when they are young. We charge $62 for the first examination and $30 for any subsequent examinations for healthy puppies or kittens prior to their vaccines and dewormings.

House calls are charged by location and can vary from $75 to $150.

What types of services do you offer?
Preventative Health Plans
Integrative (Traditional and Holistic) Wellness Health Plans
Nutritional Counseling
Integrative Pain Management
Laser Therapy
Acupuncture
Digital X-rays
Diagnostic Ultrasound
Class IV Laser Therapy
Essential Oils Therapy
Soft-tissue surgery
Orthopedic surgery
Ophthalmic exams and Glaucoma Screening
Dental Services

Veterinary FAQ

At what age should I get my pet spayed (female) or neutered (male)?
Every pet owner should have a conversation with their veterinarian about the pros and cons of spaying and neutering and decide together which is best for the pet. There are many benefits associated with these surgeries such as increased life expectancy, prevention of unplanned and unwanted litters and shelter overpopulation control.

For the majority of cats, spay-neuter performed at 4-6 months of age will serve them well. For dogs, your veterinarian will suggest a time based on the breed, behavior, and its environment. Generally 4-6 months of age is a good recommendation. For large and giant breed dogs, the decision may be to delay spay and neuter until the pet stops growing; however, there are additional risks and additional costs when they are older.

The decision should always be an informed decision made jointly by the owner with their veterinarian.

How do I know if my pet is in pain? Are there holistic ways to treat pain?
Signs of pain in the dog are: vocalization, changes in drinking, eating, socialization, self-mutilation, increased or decreased energy level, facial expressions (enlarged pupils, flattened ears), lameness (non-weight bearing, sitting with leg out, etc.), change in posture (hunched, unusual positions) and aggression or fearfulness.

Cats are typically harder to recognize pain as they are normally more elusive. Most cats hide when they are in pain, so unless you see them out, you may not pick up on their pain. Changes in the litterbox habits can also be signs of pain. Vocalization, restlessness, changes in their activity level, unusual postures, lameness, and aggression.

Do you carry the “safer” rabies vaccines for cats and dogs?
Yes, we are constantly searching for vaccines that have fewer side effects perhaps with a smaller volume. Our feline rabies vaccine is adjuvant free, which helps to prevent injection site sarcomas. Our canine rabies vaccine is thimerasol-free which is safer for the long-term health of the pet. We carefully select our vaccines with the safety of the pet always at the forefront of our decision.
Can I do titers for rabies and distemper instead of vaccinating my pet?
Today, in-clinic titer test kits for canine distemper (CDV), canine parvovirus (CPV), canine adenovirus (CAV), and feline parvovirus (panleukopenia, FPV) correlate well with appropriate gold standard tests. Therefore, when these in clinic tests are performed properly: A positive test result indicates the patient does have protective levels of antibody against the virus. A negative test result indicates the patient does not have protective levels of circulating antibody. However, a negative test result does not necessarily define susceptibility.

When it comes to rabies titers, things get a little more complicated. The sample must be sent to an outside laboratory where the Rapid Fluorescent Foci Inhibition Test is performed. Test results are normally available in 3 to 4 weeks from the date that the sample is received at the laboratory. This test cannot differentiate vaccination from infection.

Additional paperwork must be filled out by your veterinarian in order to use a titer test instead of an actual vaccination for rabies certification.

Fun FAQ

What are some of the smallest, strangest and cutest animal cases we have worked on here at TOVS?
Smallest surgery we have done here was neutering a pet rat! We have a special anesthesia mask specifically for small rodents.

The strangest surgery we have done here was removing impacted gravel from a chicken’s crop. We did the surgery while the chicken was standing using local anesthesia.

The cutest surgery we have done here was to do a C-section on an alpaca and deliver a healthy baby alpaca – called a “cria”.

Why does it always smell so good in our clinic?
We don’t always appreciate the smells our animals leave behind but did you realize that these same scents also offend other animals. For those reasons we carefully select combination of essential oils to diffuse into the air and use room sprays and pet deodorant sprays also made of combinations of essential oils.
Can I pet the horses?
Yes, but let one of us know first. We always have an assortment of treats to feed to the horses and we can show you how to do it safely. Make sure your dog is always on a leash when you come here. Never go into the pasture with the horses. Never let your pet get too close to the horses.
Can I pet the barn cats? Does Little Joe (our Pomeranian mascot) get his hair crimped?
Our barn cats: Dusty, Reba and Miranda are lovely cats but a little shy. They like to be petted but on their terms. They don’t bite but if you have your dog with you, they may act differently.

Little Joe has naturally beautiful hair and he loves attention!

Spay/Neuter FAQ

What is Spaying / Neutering?
Spaying and neutering are surgical procedures performed by veterinarians that render dogs incapable of breeding by removing their reproductive organs. When a female dog is spayed the ovaries, fallopian tubes and uterus are removed. When a male dog is neutered, the testicles are removed from the scrotal sack.
Why should I have my dog spayed or neutered?
Shelter euthanasia is the number one killer of companion animals. Spaying and neutering is the only way to reduce or eliminate that.

It’s also better for your pet’s health. Dogs can get all of the same types of reproductive cancers that humans can get. Female dogs can also get a serious uterine infection called pyometra.

Should I let my dog have a heat before I spay her?
The answer to this question depends on your dog’s breed. In general, it’s better to spay your dog before her first heat. It greatly reduces the risk of mammary tumors. Once they’ve had several heats, intact female dogs have a one out of four chance of developing mammary tumors.
How long does the heat cycle last in a dog?
The usual time for visible heat signs in a dog is 2 -4 weeks. Even if the dog has no vaginal bleeding, it can be in heat. Dogs usually ovulate after the vaginal bleeding stage and that is when they can actually conceive puppies. Non-spayed female dogs will go into ‘heat’ or estrus usually twice a year. The age at which they start their cycles and the duration of the cycle varies greatly between the breed and individual dog. The small breeds can show signs of heat by 6 months of age, and the larger breeds are usually older when they show signs of heat, from 6-15 months of age, typically.
How long do you wait after your dog is in heat to get her spayed?
Four-six weeks. Spaying too soon after the end of the heat cycle can lead to surgical complications.
At what age should we spay/neuter our dog?
It depends on the breed but normally 4-6 months of age is reasonable, except for large and giant breed dogs which should be done after they stop growing.
How soon after a litter can they be fixed?
You need to wait at least 12 weeks after she has puppies. She will not become pregnant again in this time. Dogs that are still lactating (creating milk) will be declined for surgery and you will need to reschedule.

If you are serious about giving your pet more than the traditional veterinary exam, shots, heartworm and flea/tick and want a more holistic, results-driven, personal, stress and fear-free approach, call us NOW to set up your pet’s first wellness exam with Dr. Woerner.

Call Now (540) 338-7081